Effective Date: July 6, 2026
Last Updated: July 6, 2026
Nailoscope (“Nailoscope,” “the nail spa,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (demo.nailoscope.com and any successor domain, the “Site”), book an appointment, or otherwise interact with us at 4592 Clairemont Dr #110, San Diego, CA 92117.
By using the Site or our services, you agree to the collection and use of information as described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
- Name, phone number, and email address when booking an appointment or contacting us
- Billing information when purchasing services, products, or gift cards (processed via our payment provider; Nailoscope does not store full payment card numbers)
- Health or skin/nail-related information you voluntarily disclose to help us provide safe services (e.g., allergies, sensitivities)
- Information submitted through job applications, vendor inquiries, or event/private booking requests
- Reviews, testimonials, or feedback you submit
1.2 Information Collected Automatically
- IP address, browser type, device information, and pages visited on the Site
- Cookies and similar tracking technologies (see Section 6)
- Booking and appointment history
1.3 Information from Third Parties
- Information from booking or scheduling platforms integrated with the Site
- Information from social media platforms if you interact with Nailoscope’s social accounts
2. How We Use Your Information
We use the information we collect to:
- Schedule, confirm, and manage appointments
- Process payments, gift cards, and package purchases
- Communicate with you regarding bookings, promotions, and updates (where you have opted in)
- Provide safe, personalized services, including accommodating disclosed health or sensitivity information
- Respond to inquiries, feedback, and service concerns, including administering The Nailoscope Way™ resolution process
- Improve the Site, our services, and the overall client experience
- Comply with legal, regulatory, and cosmetology board recordkeeping requirements
- Evaluate job applications and vendor proposals
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who support our operations (e.g., payment processors, booking/scheduling software, email/SMS communication platforms, IT support)
- Legal and regulatory authorities, where required by law, subpoena, or to protect the rights, property, or safety of Nailoscope, our clients, or others
- Business transferees, in the event of a merger, acquisition, or sale of business assets
4. Health-Related Information
Any health, allergy, or skin/nail condition information you share with us is used solely to provide safe and appropriate services. This information is treated as confidential and is not shared outside of Nailoscope except as necessary for your service safety or as required by law. Nailoscope is not a healthcare provider, and this information is not subject to HIPAA.
5. Payment Information
Payment card information is processed through our third-party payment processor. Nailoscope does not store full payment card numbers on our systems. Please refer to our payment processor’s privacy policy for details on how they handle your payment data.
6. Cookies and Tracking Technologies
The Site may use cookies and similar technologies to:
- Remember your preferences
- Understand how visitors use the Site
- Support booking functionality
You can adjust your browser settings to refuse cookies; however, this may affect certain Site functionality, including booking features.
7. Marketing Communications
If you provide your email or phone number, we may send you appointment reminders, promotions, or updates about Nailoscope. You may opt out of marketing communications at any time by:
- Clicking “unsubscribe” in emails
- Replying “STOP” to SMS messages
- Contacting us directly (see Section 13)
Transactional communications (e.g., appointment confirmations) are not considered marketing and may continue regardless of marketing opt-out status.
8. Data Retention
We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Booking and health-related information is retained in accordance with applicable cosmetology board recordkeeping requirements.
9. Your Privacy Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), California residents have the right to:
- Know what personal information is collected, used, and disclosed
- Request access to or a copy of their personal information
- Request deletion of their personal information, subject to certain exceptions
- Correct inaccurate personal information
- Opt out of the sale or sharing of personal information (Nailoscope does not sell personal information)
- Non-discrimination for exercising these rights
To exercise any of these rights, please contact us using the information in Section 13. We may need to verify your identity before processing your request.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without parental consent. If a minor receives services at Nailoscope, related booking information may be provided by a parent or legal guardian.
12. Third-Party Links
The Site may contain links to third-party websites (e.g., booking platforms, social media). This Privacy Policy does not apply to those third-party sites, and we encourage you to review their privacy policies separately.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Nailoscope
14. Changes to This Policy
Nailoscope may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will reflect the most recent revision. Continued use of the Site following any changes constitutes acceptance of the updated policy.
This Privacy Policy is a template and should be reviewed by a licensed California attorney prior to publication to ensure full compliance with applicable state and federal privacy laws, including the CCPA/CPRA and any other regulations relevant to Nailoscope’s operations.